Italy temporarily blocks ChatGPT over privacy concerns

Italy is temporarily blocking the artificial intelligence software ChatGPT in the wake of a data breach as it investigates a possible violation of stringent European Union data protection rules, the government’s privacy watchdog said Friday.

The Italian Data Protection Authority said it was taking provisional action “until ChatGPT respects privacy,” including temporarily limiting the company from processing Italian users’ data.

U.S.-based OpenAI, which developed the chatbot, said late Friday night it has disabled ChatGPT for Italian users at the government’s request. The company said it believes its practices comply with European privacy laws and hopes to make ChatGPT available again soon, Associated Press reported.

While some public schools and universities around the world have blocked ChatGPT from their local networks over student plagiarism concerns, Italy’s action is “the first nation-scale restriction of a mainstream AI platform by a democracy,” said Alp Toker, director of the advocacy group NetBlocks, which monitors internet access worldwide.

The restriction affects the web version of ChatGPT, popularly used as a writing assistant, but is unlikely to affect software applications from companies that already have licenses with OpenAI to use the same technology driving the chatbot, such as Microsoft’s Bing search engine.

The AI systems that power such chatbots, known as large language models, are able to mimic human writing styles based on the huge trove of digital books and online writings they have ingested.

The Italian watchdog said OpenAI must report within 20 days what measures it has taken to ensure the privacy of users’ data or face a fine of up to either 20 million euros (nearly $22 million) or 4% of annual global revenue.

The agency’s statement cites the EU’s General Data Protection Regulation and pointed to a recent data breach involving ChatGPT “users’ conversations” and information about subscriber payments.

San Francisco-based OpenAI’s CEO, Sam Altman, announced this week that he’s embarking on a six-continent trip in May to talk about the technology with users and developers. That includes a stop planned for Brussels, where European Union lawmakers have been negotiating sweeping new rules to limit high-risk AI tools, as well as visits to Madrid, Munich, London and Paris.

Waiting for the EU’s AI Act “is not good enough as there are serious concerns growing about how ChatGPT and similar chatbots might deceive and manipulate people.”