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IEA leader approves law on handling complaints
Officials of the Ministry of Propagation of Virtue, Prevention of Vice and Hearing Complaints announced Tuesday that a law on handling complaints has been approved by the leader of the Islamic Emirate.
Sayed Ali Sediqullah, the ministry’s deputy for hearing complaints, said that the law has two chapters and 23 articles, which obligates the ministry to create a space for people to register their complaints freely.
“With this law, the gap between us and the people will be bridged; the tears of the oppressed will be wiped away; the property, life, and dignity of the poor, destitute and oppressed people will be protected,” he stressed.
Officials also announced that the virtue ministry addressed 1,700 complaints in the past one year.
The ministry has considered a special place for women to file their complaints. It has also established round-the-clock hotline service for people to register their complaints.