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AWCC opens new customer services center in Parun, Nuristan
Nuristan residents have welcomed the opening of AWCC’s new customer services center and the expansion of telecommunication and internet services in the province
Afghan Wireless Communications Company (AWCC) has officially opened a new customer services center in Parun city, the capital of Nuristan province.
AWCC officials said at the launch of the new center that customers experiencing problems with AWCC can now visit the facility for assistance – for both mobile phone and internet services.
Attaullah Sahil, head of AWCC in the eastern zone, said that telecommunication facilities will also now be increased for residents of Parun city.
Local officials, meanwhile, stated that in most areas of Nuristan, people do not have access to telecommunication and internet services and that they are trying to expand such services in the province.
“We are happy that Afghan Wireless opened its customer service office in Paron city,” said Khalid Fateh, the local director of the telecommunication and information department.
“No other network works in Nuristan except Afghan Wireless” – Nuristan resident
“We request that Afghan Wireless activate its sales offices in every district of Nuristan,” Fateh added.
Officials also said that security of telecommunication infrastructure in the province is secure enough for companies to expand their networks.
Nuristan residents have meanwhile welcomed the opening of the AWCC’s new customer services center and the expansion of telecommunication and internet services.
They have however called for the cost of the services to be reduced.
“Many thanks to Afghan Wireless for building this big office,” a resident said.
“No other network works in Nuristan except Afghan Wireless. We want more conveniences,” said another resident.
Making a difference
AWCC was recognised as Afghanistan’s Telecom Company of the Year at the 2024 Asian Telecom Awards earlier this year.
This award reflects the company’s market leadership in Afghanistan, with more than five million subscribers, the country’s largest 4G LTE network and a growing high-speed, nationwide fiber network.
In the last year, AWCC has increased its active customer base by more than 10%, primarily driven by increased data users attracted by the company’s pioneering digital-first products and services, including its innovative ASAN mobile application.
To meet this rapidly growing data demand across the country, AWCC upgraded and expanded its market-leading mobile network by almost 15%, adding nearly 200 sites to reach even more rural and remote regions.
In parallel, the company inaugurated its Kabul-Mazar-Hairaton fiber route, connecting Central Asia to South Asia and placing Afghanistan at the center of the region’s digital connectivity hub.
AWCC also ramped up its efforts to help Afghanistan and its people in the past year by utilizing its technology to deliver critical support to tackle several humanitarian challenges.
The company mobilized swiftly to provide emergency connectivity, financial, logistics and humanitarian assistance following a series of severe earthquakes in Herat, and ongoing communications support for the influx of returnees at Afghanistan’s borders, through the set-up of temporary mobile sites and distribution of free SIM cards.
Asian Telecom Awards honors businesses and initiatives like AWCC that have not only driven progress in the telecom industry but have also ignited transformative shifts that have reshaped the digital landscape.
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Khalilzad warns Pakistan-Afghanistan tensions likely to worsen after fresh airstrikes
Former U.S. special representative for Afghanistan reconciliation Zalmay Khalilzad has warned that the latest Pakistani airstrikes in Afghanistan and recent violence inside Pakistan are part of a wider crisis, saying he sees no indication that the situation is about to change.
In a post on X on Thursday, Khalilzad described the Pakistani airstrikes that have killed Afghan civilians and the increasing use of force against civilians in Pakistan as “interconnected tragedies,” implying both effected by Pakistan’s establishment.
“Unfortunately, I do not see any signs of change,” Khalilzad said, adding that current indicators suggested the use of force against Pakistanis would “likely get worse” in the coming days.
His comments came after Pakistan carried out a new wave of airstrikes inside Afghanistan overnight Thursday, saying it had targeted 10 locations used to launch and store drones.
Pakistani Information Minister Attaullah Tarar said the strikes were conducted in response to drones launched from Afghan territory a day earlier and described them as “deliberate, precise, calibrated and proportionate.”
Afghan officials said the strikes killed four civilians. The attacks reportedly hit locations including Kandahar, Khost and Paktia provinces. Afghanistan’s Islamic Emirate authorities have denied launching the drones cited by Pakistan and have condemned the strikes.
The latest attacks follow Pakistani airstrikes earlier this week in Kunar and Paktika. Pakistan said those operations killed 28 militants, while the United Nations confirmed that three Afghan civilians — a man, a woman and a girl — were killed, with four others injured.
The renewed airstrikes come amid a sharp deterioration in relations between Kabul and Islamabad. Pakistan has accused Afghanistan of allowing militant groups, including the Tehreek-e-Taliban Pakistan (TTP), to operate from its territory and launch attacks inside Pakistan.
Afghan authorities reject the allegations and say militancy inside Pakistan is an internal issue.
Khalilzad has previously called for a change in Pakistan’s strategy toward both its internal security problems and Afghanistan.
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Afghanistan summons Pakistani chargé d’affaires over latest airstrikes
Afghanistan’s Ministry of Foreign Affairs summoned Pakistan’s chargé d’affaires to Kabul and lodged a strong protest against the violation of Afghan airspace and Pakistani military airstrikes on several Afghan provinces.
The ministry handed the Pakistani diplomat a formal protest note following the attacks on Kandahar, Paktia and Khost provinces on Wednesday night, which reportedly caused civilian casualties.
The Islamic Emirate strongly condemned the strikes, calling them a violation of Afghanistan’s sovereignty and territorial integrity and contrary to Islamic, international, humanitarian and good-neighborly principles.
The ministry also rejected what it called baseless claims that Afghan territory was being used as a source of Pakistan’s recent security incidents.
It said using such claims to justify military action was an attempt to distort facts, mislead public opinion and conceal Pakistan’s internal failures.
The Islamic Emirate further accused Pakistan’s military leadership of avoiding commitments made to regional countries and warned that such actions could further escalate tensions in the region.
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Museum dedicated to preserving ‘Jihadi’ artefacts opens in Kandahar
The museum’s collection includes more than 100 items gathered from different locations.
A museum dedicated to preserving what Afghan authorities describe as “Jihadi artefacts” has officially opened in Kandahar, with officials saying more than 100 items have so far been collected for display.
Mufti Mohammad Tahir Ahmad, Director General for the Preservation of Jihadi Artefacts at the Ministry of Information and Culture, attended the inauguration ceremony alongside Qari Ahmadullah Saeed Khosti, Director of Registration for Jihadi Artefacts and Documents.
Mufti Inamullah Samangani, head of the Kandahar Information and Culture Department, and officials from several government departments also attended the ceremony.
According to the official responsible for preserving the artefacts in Kandahar, the museum’s collection includes more than 100 items gathered from different locations.
The collection includes weapons that officials say were captured from British, Soviet and US forces, as well as personal belongings and other items associated with people killed during Afghanistan’s conflicts over the past two decades.
Officials said efforts to collect additional artefacts would continue in order to expand the museum’s collection.
The museum is now open to visitors, according to the officials.
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