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AWCC opens new customer care center in Kandahar

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(Last Updated On: August 24, 2022)

In its ongoing quest to provide world-class mobile communication services to Afghanistan, Afghan Wireless Communication Company (AWCC) officially opened another customer care center in Kandahar city this week.

According to AWCC officials, the new customer care center has been established in order to provide professional and speedy services to the company’s large client base in the city.

AWCC officials also said they plan to open more customer care centers in various districts in Kandahar province in the near future.

“We have always made efforts to provide services, especially to people who are in remote areas, and who have been deprived of telecommunication services for years,” said Noor Ahmad Shah Sadat, provincial director of AWCC in Kandahar.

“We are not only focusing on cities, but also remote districts, and plan to bring them under our coverage,” he said.

Kandahar officials welcomed AWCC’s move which they said would help alleviate long queues at the other branch in Kandahar city.

“In the other AWCC center, there used to be long queues. Now they have opened a new center to address people’s problems,” said Mawlawi Noorullah Noori, provincial director of telecommunication in Kandahar.

“AWCC opened a new branch so that people could get SIM cards here. We are making efforts to resolve the remaining challenges,” said Hafiz Ghulam Ishaq, provincial head of Afghanistan Telecom Regulatory Authority.

AWCC was established in 2002 and was the nation’s first mobile communications company.

Founded by Dr Ehsanollah Bayat, AWCC provides voice and data services to over 5 million consumers and businesses.

Over the past 20 years, AWCC has driven the rapid growth of Afghanistan’s communications market and today, the company delivers rapid, reliable and robust HD Voice, 2G, High-Speed 3G and 4G/LTE Data, Internet and My Money ™ Mobile Payment Services to its clients in all of Afghanistan’s 34 provinces.

The company is also directly responsible for the creation of 100,000 jobs throughout Afghanistan.

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Iran resumes issuing visas to Afghans in Herat

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(Last Updated On: February 1, 2023)

Local officials in Herat say that the process of issuing Iranian visas to Afghans has resumed in the province after a pause of two months.

A private company has been authorized as Iranian visa application center in Herat, but travel agencies which used to offer services to the applicants criticize the move.

They say that this process was put out to tender and seven companies were selected to offer visa services, but this process has been given exclusively to one company.

“We used to do this for 150 afghanis, but this company charges 350 afghanis,” said Abdul Waheed Amiri, the manager of a travel agency in Herat.

Currently, more than 300 travel agencies are operating in Herat city.

Local officials in Herat say that the company that is authorized as Iranian visa application center is an Iran-linked agency.

“Iran has set agents for itself in three parts of Herat city. The agency of the diplomatic mission of Iran operates here,” said Naeemulhaq Haqqani, the head of Herat’s information and culture department.

The process of issuing Iranian visas resumed in Herat since three days ago, but visa applicants are not satisfied with this process and say that they wait day and night for their visas to be issued.

“We have been visiting here for three days. The Islamic Emirate says that the visa is suspended, but it will be opened when we leave here. People are not taken care of,” said Fraidoon, a visa applicant.

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Muttaqi tells Pakistan to stop blaming Afghanistan for its insecurity

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(Last Updated On: February 1, 2023)

Referring to Pakistan’s concerns about terrorism threats emanating from Afghanistan, Amir Khan Muttaqi, Foreign Minister of the Islamic Emirate of Afghanistan (IEA), on Wednesday called on Islamabad to stop blaming Afghanistan for insecurity.

Speaking at a ceremony to inaugurate a drug addiction treatment center in Kabul, Muttaqi said that the root of Pakistan’s security problems is in the country itself and should not be attributed to Afghanistan.

He suggested the government of Pakistan do more investigations into Monday’s mosque bombing in Peshawar, especially due to the extent of damage. He said it doesn’t look like it was a suicide bomber or an IED.

Muttaqi said that Afghanistan is not a terrorist haven.

“If someone says that Afghanistan is the haven of terrorism, they also say that terrorism knows no boundaries. If terrorism was in Afghanistan, it would spread to China, Tajikistan, Uzbekistan, Turkmenistan and Iran. Today, all these countries are safe. Afghanistan is also safe,” Muttaqi said.

The event was also addressed by Interior Minister Sirajuddin Haqqani who suggested that the international community is exercising double standards over humanitarian aid.

“You claim day and night that you are supporters of human rights. If you can’t provide three billion [dollars] in aid to these people (addicts), provide at least one billion,” Haqqani said.

The administrative deputy of the prime minister also criticized the regional and Islamic countries for not cooperating with Afghanistan in finding alternative crops for poppy cultivation.

“In providing alternative crops to farmers, neither the neighboring countries, nor the Islamic countries, nor the countries of the world, have provided any kind of assistance to the Afghan people and the Afghan government until today,” Abdul Salam Hanafi said.

Thousands of addicts are expected to be treated in the newly inaugurated facility called “Aghoosh.”

Abdulhaq Hamkar, deputy interior minister for counternarcotics, said that the establishment of the facility has cost about 75 million afghanis.

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US envoy, Pakistan officials discuss IEA ban on women

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(Last Updated On: February 1, 2023)

US Special Representative for Afghanistan Thomas West, who visited Pakistan on January 30-31, discussed terrorism and Islamic Emirate of Afghanistan’s ban on girls education with top officials including army chief General Syed Asim Munir.

In a tweet from his official account on Tuesday, the US envoy appreciated Pakistan’s hospitality over two days of productive meetings related to Afghanistan.

West said he held meetings with Pakistan’s Chief of Army Staff General Asim Munir, Ambassador Muhammad Sadiq and Foreign Secretary Asad Majeed Khan.

During the meetings, the envoy said they discussed terrorism and security situations, “need for international unity and dangerous impact of Taliban (Islamic Emirate of Afghanistan) edicts on millions of Afghans’ access to vital aid and education”.

The US envoy said he also urged support for important work of the UN and implementers to secure reversal of the IEA’s ban on women aid workers and female education.

“Met courageous Afghan women and heard critical demands and observations: Women-headed households in Afghanistan are suffering, and int’l community must prioritise their needs,” he added.

West said women and girls confined to home are experiencing extreme mental and psychological stresses, “without ability to move freely, get educated”.

“Reviewed with UNHCR and World Bank robust support for Afghan refugees and millions of basic human needs of millions of Afghans.”

He also conveyed his profound condolences for the loss of so many innocent lives in Peshawar after the horrific terrorist attack. “We stand with Pakistan in condemning this senseless assault.”

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