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AWCC forges ahead; opens new customer care center in Helmand

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Afghan Wireless Communication Company (AWCC) has officially inaugurated a new customer service center in Helmand province, marking its largest service center in the southwestern region of the country.

Company officials say the new office will significantly improve service delivery for Helmand residents, by offering a range of telecom services in one centralized location.

Plans are also underway to establish similar large-scale offices in three additional districts within the province.

Speaking at the inauguration ceremony, Nisar Ahmad Rahimi, AWCC’s Regional Director for the Southwest Zone, stated: “The branch we’re opening today will offer more than just SIM card distribution. It will provide comprehensive customer services to better meet the needs of our users. With this launch, we now have 18 representative offices across Helmand’s districts.”

Abdul Mobin Karimi, Sales Manager for the Southwest Zone, added that numerous staff members have been appointed at both the provincial and district levels to ensure the success of this expansion initiative.

Local government officials in Helmand welcomed the move and highlighted ongoing efforts to expand telecommunication and internet services to remote areas of the province. They confirmed that AWCC remains the dominant telecom provider in the region.

Amanullah Bashir, Director of Telecommunications and Information Technology in Helmand, noted: “AWCC currently provides coverage across all districts of the province. Around 95% of Helmand’s population uses the AWCC network.”

Founded in 2002, AWCC was Afghanistan’s first wireless communications company and has played a pioneering role in building the country’s telecom infrastructure.

Over the past two decades, the company has expanded its network to cover all 34 provinces and hundreds of districts, providing millions of Afghans with voice, SMS, and internet services.

Despite years of conflict and limited infrastructure in rural regions, AWCC has invested heavily in fiber optic networks, 3G/4G coverage, and digital services such as mobile money.

Helmand, one of Afghanistan’s largest and most populous provinces, has seen particularly strong demand for connectivity amid efforts to rebuild local economies and link remote communities.

By opening this major new customer service hub in Helmand, AWCC aims to strengthen its position as a market leader while supporting broader national goals of digital inclusion and economic development.

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Tajikistan shifts stance on Afghanistan amid rising border tensions

Earlier this month, Tajik lawmakers approved a $57 million deal for China to finance and build nine new border posts, underscoring Beijing’s expanding role in regional security.

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A surge in violence along the Tajikistan–Afghanistan border is prompting Tajikistan to recalibrate its policy toward Afghanistan, combining tighter security measures with cautious diplomatic engagement.

Earlier this month, Tajik lawmakers approved a $57 million deal for China to finance and build nine new border posts, underscoring Beijing’s expanding role in regional security.

The move follows a series of deadly incidents, including attacks that killed five Chinese nationals and clashes with smugglers that left several Afghan civilians and Tajik guards dead.

The violence reflects growing instability along the rugged frontier, much of it tracing the Panj River, with armed incidents rising sharply and drug seizures increasing significantly, according to Tajik authorities.

Alongside bolstering border infrastructure, Dushanbe is stepping up engagement with the Islamic Emirate. Recent months have seen unprecedented high-level contacts, including calls and meetings between Amir Khan Muttaqi and Sirojiddin Muhriddin, as well as talks with Tajik envoy Sadi Sharifi.

Once a staunch critic of the Islamic Emirate, Tajikistan’s President Emomali Rahmon’s government is gradually adopting a more pragmatic approach. Since the reopening of border markets in 2023, trade and security contacts have quietly expanded, with officials now openly acknowledging cooperation on energy and border security.

Analysts say the shift reflects a mix of rising security threats, regional pressure from partners like China and Russia, and the reality that the Islamic Emirate remain firmly in control in Kabul. While China funds infrastructure and Russia continues to support military training, experts describe the arrangement as a “division of labor” rather than a shift in regional influence.

Despite lingering concerns, observers note a clear warming in ties between Dushanbe and Kabul, driven as much by necessity as by strategy.

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Torkham crossing reopens for returning Afghan migrants

According to reports, the reopening has allowed the flow of Afghan returnees from Pakistan to resume, with many families entering Afghanistan through the crossing.

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The Torkham border crossing was reopened on Thursday at 2 p.m. for Afghan migrants returning to the country after nearly a month of closure.

According to reports, the reopening has allowed the flow of Afghan returnees from Pakistan to resume, with many families entering Afghanistan through the crossing.

Torkham is considered one of the most important crossing gateways between Afghanistan and Pakistan.

Its closure had created significant challenges for migrants and disrupted crossing movement.

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Two killed, hundreds affected in severe floods in Kandahar

Tragically, two people, including a five-year-old child, lost their lives in Daman district as a result of the floodwaters.

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Heavy rainfall and subsequent flooding in Kandahar have caused significant destruction, leaving dozens of families affected, according to the province’s Department for Disaster Response and Preparedness.

Officials reported that approximately 85 homes in Kandahar city were either completely or partially destroyed due to the severe weather. Additionally, around 90 families living in temporary shelters were also impacted by the floods.

Tragically, two people, including a five-year-old child, lost their lives in Daman district as a result of the floodwaters.

Authorities confirmed that joint response teams have been dispatched to the affected areas to assess the damage and provide urgent humanitarian assistance to the displaced and affected families.

The local administration emphasized the need for coordinated relief efforts to help the flood-affected population recover from the disaster.

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