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AWCC forges ahead; opens new customer care center in Helmand
Afghan Wireless Communication Company (AWCC) has officially inaugurated a new customer service center in Helmand province, marking its largest service center in the southwestern region of the country.
Company officials say the new office will significantly improve service delivery for Helmand residents, by offering a range of telecom services in one centralized location.
Plans are also underway to establish similar large-scale offices in three additional districts within the province.
Speaking at the inauguration ceremony, Nisar Ahmad Rahimi, AWCC’s Regional Director for the Southwest Zone, stated: “The branch we’re opening today will offer more than just SIM card distribution. It will provide comprehensive customer services to better meet the needs of our users. With this launch, we now have 18 representative offices across Helmand’s districts.”
Abdul Mobin Karimi, Sales Manager for the Southwest Zone, added that numerous staff members have been appointed at both the provincial and district levels to ensure the success of this expansion initiative.
Local government officials in Helmand welcomed the move and highlighted ongoing efforts to expand telecommunication and internet services to remote areas of the province. They confirmed that AWCC remains the dominant telecom provider in the region.
Amanullah Bashir, Director of Telecommunications and Information Technology in Helmand, noted: “AWCC currently provides coverage across all districts of the province. Around 95% of Helmand’s population uses the AWCC network.”
Founded in 2002, AWCC was Afghanistan’s first wireless communications company and has played a pioneering role in building the country’s telecom infrastructure.
Over the past two decades, the company has expanded its network to cover all 34 provinces and hundreds of districts, providing millions of Afghans with voice, SMS, and internet services.
Despite years of conflict and limited infrastructure in rural regions, AWCC has invested heavily in fiber optic networks, 3G/4G coverage, and digital services such as mobile money.
Helmand, one of Afghanistan’s largest and most populous provinces, has seen particularly strong demand for connectivity amid efforts to rebuild local economies and link remote communities.
By opening this major new customer service hub in Helmand, AWCC aims to strengthen its position as a market leader while supporting broader national goals of digital inclusion and economic development.
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IEA should respond to Pakistan’s security concerns with concrete actions: Andrabi
Pakistani Foreign Ministry spokesman Tahir Hussain Andrabi says both Pakistan’s Prime Minister Shehbaz Sharif and Sadyr Japarov, the President of Kyrgyzstan, who visited Islamabad on Thursday, expressed their mutual commitment to a peaceful, stable Afghanistan with a sustainable future for the Afghan people.
Speaking in a press conference on Friday, Andrabi stated that both sides agreed that the Islamic Emirate must fulfill its obligations toward the international community and take concrete steps against terrorist groups to address Pakistan’s legitimate security concerns.
This comes while the Islamic Emirate of Afghanistan has repeatedly emphasized that no terrorist groups operate from Afghan territory and that it will not allow anyone to use Afghan soil against any country.
The Islamic Emirate has also stated that Pakistan’s security concerns are an internal issue of that country, and Pakistan itself must take measures to prevent any security incidents.
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Malaysia’s PM calls peaceful solution to Afghanistan-Pakistan tensions
Malaysian Prime Minister Datuk Seri Anwar Ibrahim has voiced deep concern over escalating tensions between the Afghanistan–Pakistan during a telephone conversation with Pakistan’s Prime Minister Shehbaz Sharif.
In a statement posted on Facebook, Anwar said he emphasized Malaysia’s concerns regarding regional stability and urged all parties to pursue a peaceful resolution through dialogue and diplomatic engagement to prevent further escalation.
His remarks follow media reports indicating heightened tensions between Afghanistan and Pakistan after a series of attacks in October.
During the call, the two leaders also exchanged views on several aspects of Malaysia–Pakistan bilateral relations.
Anwar also briefed Sharif on the ongoing flood situation in Malaysia and similar challenges facing neighboring countries, including Indonesia and Thailand.
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Afghanistan makes major strides in cutting drug trafficking, says Putin
Putin stated that Afghan authorities have “substantially reduced” opium cultivation and are “seriously confronting” drug-related threats from within their borders.
Russian President Vladimir Putin says Afghanistan has taken “active and effective” steps to curb drug trafficking, noting a significant drop in opium production across the country. He made the remarks during an exclusive interview with India Today during his India trip, highlighting what he described as “visible progress” in Afghanistan’s internal security efforts.
Putin stated that Afghan authorities have “substantially reduced” opium cultivation and are “seriously confronting” drug-related threats from within their borders. He added that Afghanistan has also made important advancements in the fight against terrorism.
Responding to a question about why Russia officially recognized the Islamic Emirate, the Russian president said Afghanistan had been engulfed in civil conflict for many years, but the current authorities now hold control over the country. “This is the reality, and it must be acknowledged,” Putin emphasized.
He further noted that maintaining contact with Afghanistan’s leadership is crucial for shaping events inside the country. “If you want influence, you must engage with the people in charge — and that is exactly what we are doing,” he said.
Putin’s remarks come as several regional powers continue to recalibrate their diplomatic strategies toward Afghanistan, focusing on stability, counterterrorism, and economic cooperation.
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